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✆ Apple 800-786-0581

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Traditional marketing is in its last legs and tell and sell marketing has failed to click in the modern environment. Modern and empowered consumers prefer the best information, share their opinions and avoid marketing that is no customer-centric. So, brands need new methods to influence existing customers because referrals and word of mouth are keys to future success.

Apple®’s innovative One to One program is a perfect symbol of business customer-centric approach as it lets customers receive individual instructions. “The One to One program was created for one purpose: to build a customer for life. It’s based on a simple premise – the more a customer understands and appreciates a product, the more likely they are to make a deeper emotional connection with that product, and to return or to recommend the product/service to a friend,” says Carmine Gallo.

Following are five leadership lessons on current customers and create experiences that reach the heart of the customer.

Sell more to existing customers by focusing on serving the needs of customers with cross selling method. It costs 10 times the amount to acquire a new customer than it takes to up sell an existing one. Also keep a chair empty to give customers some room.

Overcome expectations of the customers by going the extra mile. Call it a ‘plussing’ as it will help brand bring their existing customers back to the brand.

Think convenience of the customer as it is a huge differentiator for brand’s success. Get ready to attend your customers 24/7.  To provide complete Customer service for Apple the company offers dedicated support help line number.

Compete on value not price is the best policy to grow business. Give customers something extra without targeting their pockets.

Invest in experience by offering customers top-notch experience as extra efforts will boost the fortune of your business.

Intelli Altas solely focuses on the customer satisfaction by understanding customers’ specific needs when they dial an Apple® support help number. Without wasting even a single second, expert technicians listen customer patiently and resolve the problems in the least amount of time so that consumer can feel relaxed and get value for the money they invest. Intelli Altas prefers to overcome the expectations of the customers by offering them a customer-centric experience.

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✆ Apple 800-786-0581

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